For schools, SENCOs, the medical education team and health professionals
A partner for attendance, SEMH and re-engagement
When a young person needs more than the classroom can offer, we work alongside your team. Secondary school absence now stands at 8.6%, rising to 13.7% for pupils with an EHC plan, and severe absence is highest among the most vulnerable pupils.
We help you turn that around.
How referral works
Tell us about the young person and their needs and we will acknowledge within 24 hours and make contact within 2 working days. School referrals typically progress within 2 to 4 weeks.
What we take on
We support young people aged 16 to 24 with SEMH needs, autism, ADHD, anxiety, medical needs and learning difficulties, including those who are NEET or out of education. We are not the right fit for young people who need secure provision, specialist therapeutic placements, inpatient services or highly specialist clinical interventions, and we will always be honest about that.
Working with you
We work alongside SENCOs, the Medical Education Team, Virtual Schools, pastoral teams and EHC plans, keeping you updated throughout.
- Progress reports and attendance monitoring shared with your team
- Attendance at annual reviews and multi agency meetings
- EHCP outcome mapping, so our work evidences against the plan
- A named contact, so you are not chasing a general inbox
- Honest exit reporting and destination tracking
What we offer young people
We don’t just support young people.
We support the people who support them.
- Recovery and Re-engagement, a 12 week route back to confidence and engagement
- Transition Hub, centre based provision with ASDAN and AQA accreditation
- Step Beyond, a 6 month transition to adulthood pathway
- Supported internships and employer led routes into work
- Outreach and home support where attending a centre is not yet possible
- Family resilience and transition support
FAQ
How do we refer a young person?
Through our online referral form, by email or with a call. We acknowledge within 24 hours.
What information do you need?
Referrer and young person details, current setting and attendance, EHCP status, needs, risk information, funding route and desired outcomes.
Do you work with our EHC plans and SENCO?
Yes. We work alongside SENCOs, health teams and EHC plans throughout, and map our work to plan outcomes.
Where are you based?
Our centre is in Redditch, and we work across Redditch, Bromsgrove, Worcester and wider Worcestershire, with outreach delivered in homes and community venues.
Can we refer a young person who is still on roll with us?
Yes. We often work alongside a school placement rather than replacing it, particularly during a phased return.
How do you handle safeguarding?
Safeguarding comes first in everything we do. We have a Designated Safeguarding Lead, all staff are DBS checked and safeguarding trained, and we share information with your team in line with GDPR and safeguarding requirements.